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Buyer Due Diligence Checklist for Practices

A practice can look attractive on a production report and still create a difficult first year of ownership. A buyer due diligence checklist gives healthcare professionals a disciplined way to test what they are buying: not just revenue, but patient demand, cash flow, compliance exposure, staffing stability, and the conditions required to keep the practice performing after closing.

For dentists, optometrists, veterinarians, pharmacists, and other clinicians, due diligence is where a promising opportunity becomes a financeable and manageable acquisition. The goal is not to find a flawless practice. It is to identify material risks early, understand their financial impact, and decide whether the purchase price, deal structure, and transition plan account for them.

Start With the Practice’s Financial Story

Financial due diligence should go beyond asking whether the practice has been profitable. Buyers need to understand how revenue was produced, what expenses are truly required to operate the business, and whether the earnings will reasonably support debt service and owner compensation.

Request at least three years of business tax returns, profit and loss statements, balance sheets, and year-to-date financials. Compare the numbers across documents. If reported production, collections, and net income move differently from one report to another, ask why. Timing differences can be legitimate, but unexplained inconsistencies deserve attention.

Normalize the seller’s earnings carefully. A seller may run personal expenses through the practice, pay themselves above or below market compensation, employ family members, or defer needed maintenance. These adjustments can affect the practice’s true cash flow, but every adjustment should be documented and defensible. Lenders will also evaluate the reliability of the historical earnings, not simply accept an optimistic adjusted figure.

Review the revenue mix. In a dental practice, this may mean evaluating hygiene production, doctor production, case acceptance, payer participation, and the concentration of major procedures. For a veterinary hospital, examine companion-animal versus large-animal revenue, boarding income, pharmacy income, and service-line dependence. In any specialty, ask whether a meaningful share of revenue relies on one provider, one referral source, one contract, or a small number of high-value patients.

Measure Collections, Not Just Production

Strong production does not automatically mean strong cash flow. Review collection percentages, accounts receivable aging, write-offs, refunds, and any changes in billing practices. A rising balance in receivables over 90 days may point to weak collection processes, payer issues, or revenue that is less collectible than it appears.

Also evaluate monthly trends rather than annual totals alone. Seasonal variation is normal in many healthcare practices. A sudden decline in visits, new patients, collections, or treatment acceptance is more concerning when it persists across several months.

Review Operations Through a Buyer Due Diligence Checklist

Operations determine whether the historical financial results can continue under new ownership. The following buyer due diligence checklist focuses on the areas that most often affect post-closing performance:

  • Patient and client metrics, including active patient counts, new-patient sources, recall or reappointment rates, visit frequency, and attrition.

  • Staffing records, wage levels, benefit obligations, tenure, job descriptions, and whether key employees are likely to remain after the sale.

  • Provider arrangements, including associate agreements, independent contractor relationships, restrictive covenants, compensation formulas, and schedules.

  • Technology and equipment, including practice management systems, imaging, clinical equipment, maintenance records, leases, replacement needs, and cybersecurity practices.

  • Vendor and payer relationships, including supply contracts, lab agreements, insurance participation, reimbursement trends, group purchasing arrangements, and transfer requirements.

  • Facility obligations, including the lease, renewal options, assignment rights, landlord consent, rent escalations, common-area charges, and any planned property improvements.

A practice’s culture also merits direct attention. Meet key team members when appropriate and observe how the office runs during a normal clinical day. High turnover, an understaffed schedule, or a team that relies entirely on the seller’s decisions can create a more demanding transition than the financial statements suggest.

The seller’s role matters as well. If the seller is the only clinician producing a significant portion of revenue, patient retention and a thoughtful transition period become central to the deal. A practice with an established hygiene department, capable associates, documented systems, and a stable management team may offer more continuity, though it can also come with higher payroll and more complex employment obligations.

Confirm Legal, Regulatory, and Compliance Readiness

Healthcare practices operate under rules that do not apply to many ordinary small businesses. Buyers should engage experienced legal, tax, and healthcare advisors to review the transaction structure and regulatory requirements that apply to their profession and state.

Confirm ownership eligibility, licensing requirements, entity structure, and any restrictions on clinical control or fee-splitting. Review whether the transaction is structured as an asset purchase, stock purchase, membership-interest purchase, or another form, because the allocation of liabilities and tax consequences can vary significantly.

Review licenses, permits, registrations, controlled-substance procedures where applicable, OSHA documentation, privacy policies, records retention practices, and professional liability history. In pharmacy and veterinary transactions, inventory rules, DEA requirements, prescription procedures, and state board regulations may require additional scrutiny. In medical and dental practices, payer credentialing and assignment issues can affect how quickly revenue continues after closing.

Do not assume that a lack of known problems means there are no compliance concerns. Ask for inspection reports, complaint history, audit correspondence, claims information, and documentation of any corrective actions. Material findings should be evaluated for cost, timing, and whether they can be resolved before closing.

Test the Lease and Real Estate Decision

A strong practice can be weakened by an unfavorable facility arrangement. If the practice leases its space, read the lease rather than relying on a rent figure in the profit and loss statement. Confirm the remaining term, extension options, annual increases, repair responsibilities, personal guaranty requirements, and the landlord’s conditions for assigning the lease to a buyer.

If the seller owns the real estate, evaluate whether purchasing the property is appropriate for your capital plan and long-term goals. Owning the building can provide control and create a separate investment opportunity, but it increases the capital required and may change the financing structure. In some cases, a long-term lease with fair terms is the better choice for a buyer who wants to preserve liquidity for equipment, staffing, marketing, or working capital.

Consider access, parking, visibility, local competition, and the condition of the surrounding market. A facility may be clinically functional yet poorly positioned for future growth. Planned roadwork, a major nearby competitor, or a landlord’s redevelopment plans can materially affect the value of the location.

Match Financing to the Actual Transaction

Due diligence and financing should move together. A lender will want to understand the practice’s historical cash flow, your personal financial profile, the purchase price, working capital needs, and the transition plan. Starting the financing conversation early helps buyers identify whether the proposed deal fits their borrowing capacity before they spend heavily on legal, accounting, and inspection work.

Build a realistic sources-and-uses schedule. It should account for the purchase price, closing costs, professional fees, inventory where applicable, lease deposits, equipment repairs, initial payroll, and a working capital reserve. Buyers sometimes focus so closely on the down payment that they underestimate the cash needed during the first several months of ownership.

SBA and conventional financing can both be appropriate, depending on the transaction, borrower profile, real estate component, and lender requirements. The best loan structure is not always the one with the lowest stated rate. Amortization, prepayment terms, required liquidity, collateral, seller financing, and timing to close all deserve consideration.

Elias Partners helps healthcare professionals connect these financial questions to the practical realities of a practice transition. A well-supported acquisition plan gives buyers more confidence when negotiating price, terms, and post-closing working capital.

Make the Transition Plan Part of the Purchase Decision

The first 90 days after closing often determine whether patients, clients, referral sources, and staff view the ownership change as stable. Ask the seller to describe how they will introduce you, how long they are willing to remain involved, and what responsibilities they will retain during the transition period.

A transition agreement should be specific. Define the seller’s schedule, compensation if any, communication expectations, access to records, assistance with payer or vendor transitions, and the boundaries of their ongoing role. An open-ended promise to “help as needed” can lead to confusion for both parties.

Patient communication should reinforce continuity of care. Staff communication should be timely and respectful, while recognizing that premature disclosure can create disruption. The right sequence depends on the practice, the seller’s relationship with the team, and the confidentiality terms in the transaction.

The most useful due diligence does more than protect you from a bad deal. It prepares you to lead the practice you are buying, with clear expectations about what must be preserved, what needs improvement, and where your clinical and business vision can create value.

 
 
 

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